LAST MODIFIED: NOVEMBER 19, 2020
THIS DOCUMENT CONTAINS VERY IMPORTANT INFORMATION REGARDING YOUR RIGHTS AND OBLIGATIONS, AS WELL AS CONDITIONS,
LIMITATIONS AND EXCLUSIONS THAT MIGHT APPLY TO YOU. PLEASE READ IT CAREFULLY.
TRIALS OR CLASS ACTIONS.
NOT THE OLDER OF (i) AT LEAST 18 YEARS OF AGE OR (ii) LEGAL AGE TO FORM A BINDING CONTRACT WITH MATERIAL WRLD,
INC., OR (C) ARE PROHIBITED FROM ACCESSING OR USING THIS WEBSITE OR ANY OF THIS WEBSITE'S CONTENTS OR GOODS
BY APPLICABLE LAW.
Company", " we" or " us"). The following terms and conditions, together
govern your access to and use of https://www.materialworld.co (the "Website") including any content,
functionality and services offered, whether as a guest or a registered user.
found at https://www.materialworld.co/privacy-policy/
, incorporated herein by reference.
This Website is offered and available to users who are 18 years of age or older, and reside in the United States
or any of its territories or possessions. By using this Website, you represent and warrant that you are of legal
age to form a binding contract with the Company and meet all of the foregoing eligibility requirements. If you
do not meet all of these requirements, you must not access or use the Website.
immediately when we post them, and apply to all access to and use of the Website thereafter.
to the changes. You are expected to check this page each time you access this Website so you are aware of any
changes, as they are binding on you.
We reserve the right to withdraw or amend this Website, and any service or material we provide on the Website,
in our sole discretion without notice. We will not be liable if for any reason all or any part of the Website is
unavailable at any time or for any period. From time to time, we may restrict access to some parts of the
Website, or the entire Website, to users, including registered users.
You are responsible for: (i) making all arrangements necessary for you to have access to the Website, and (ii)
ensuring that all persons who access the Website through your internet connection are aware of these Terms of
Use and comply with them.
To access the Website or some of the resources it offers, you may be asked to provide certain registration
details or other information. It is a condition of your use of the Website that all the information you provide
on the Website is correct, current and complete. You agree that all information you provide to register with
(https://www.materialworld.co/privacy-policy/), and you
If you choose, or are provided with, a user name, password or any other piece of information as part of our
security procedures, you must treat such information as confidential, and you must not disclose it to any other
person or entity. You also acknowledge that your account is personal to you and agree not to provide any other
person with access to this Website or portions of it using your user name, password or other security
information. You agree to notify us immediately of any unauthorized access to or use of your user name or
password or any other breach of security. You also agree to ensure that you exit from your account at the end of
each session. You should use particular caution when accessing your account from a public or shared computer so
that others are not able to view or record your password or other personal information. You are solely
responsible for the activity that occurs on your account.
We have the right to disable any user name, password or other identifier, whether chosen by you or provided by
us, at any time in our sole discretion for any or no reason, including if, in our opinion, you have violated any
The Website and its entire contents, features and functionality (including but not limited to all information,
software, text, displays, images, video and audio, and the design, selection and arrangement thereof), are owned
by the Company, its licensors or other providers of such material and are protected by United States and
international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights
reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish,
download, store or transmit any of the material on our Website, except (i) your computer may temporarily store
copies of such materials in RAM incidental to your accessing and viewing those materials, (ii) you may store
files that are automatically cached by your Web browser for display enhancement purposes, (iii) you may print or
download one copy of a reasonable number of pages of the Website for your own personal, non-commercial use and
not for further reproduction, publication or distribution, or (iv) if we provide desktop, mobile or other
applications for download, you may download a single copy to your computer or mobile device solely for your own
personal, non-commercial use, provided you agree to be bound by our end user license agreement for such
You must not (i) modify copies of any materials from this Website, (ii) use any illustrations, photographs,
video or audio sequences or any graphics separately from the accompanying text, or (iii) delete or alter any
copyright, trademark or other proprietary rights notices from copies of materials from this Website
If you wish to make any use of material on the Website other than that set out in this intellectual property
rights provision, please address your request to: firstname.lastname@example.org
If you print, copy, modify, download or otherwise use or provide any other person with access to any part of the
option, return or destroy any copies of the materials you have made. No right, title or interest in or to the
Website or any content on the Website is transferred to you, and all rights not expressly granted are reserved
of Use and may violate copyright, trademark and other laws.
The Company name, the terms MATERIAL WRLD and MATERIAL WORLD, and all related names, logos, product and service
names, designs and slogans are trademarks of the Company or its affiliates or licensors. You must not use such
marks without the prior written permission of the Company. All other names, logos, product and service names,
designs and slogans on this Website are the trademarks of their respective owners.
the Website: (i) in any way that violates any applicable federal, state, local or international law or
regulation (including, without limitation, any privacy laws, intellectual property laws, laws regarding the
export of data or software to and from the US or other countries, and regulatory requirements); (ii) for the
purpose of exploiting, harming or attempting to exploit or harm minors in any way by exposing them to
inappropriate content, asking for personally identifiable information or otherwise; (iii) to transmit, or
procure the sending of, any advertising or promotional material, including any "junk mail",
"chain letter" or "spam" or any other similar solicitation; (iv) to impersonate or attempt
to impersonate the Company, a Company employee, another user or any other person or entity (including, without
limitation, by using e-mail addresses or screen names associated with any of the foregoing); or (v) to engage in
any other conduct that restricts or inhibits anyone's use or enjoyment of the Website, or which, as
determined by us, may harm the Company or users of the Website or expose them to liability.
Additionally, you agree not to: (i) use the Website in any manner that could disable, overburden, damage, or
impair the site or interfere with any other party's use of the Website, including their ability to engage in
real time activities through the Website; (ii) use any robot, spider or other automatic device, process or means
to access the Website for any purpose, including monitoring or copying any of the material on the Website; (iii)
use any manual process to monitor or copy any of the material on the Website or for any other unauthorized
purpose without our prior written consent; (iv) use any device, software or routine that interferes with the
proper working of the Website; (v) introduce any viruses, trojan horses, worms, logic bombs or other material
which is malicious or technologically harmful; (vi) attempt to gain unauthorized access to, interfere with,
damage or disrupt any parts of the Website, the server on which the Website is stored, or any server, computer
or database connected to the Website; (vii) attack the Website via a denial-of-service attack or a distributed
denial-of-service attack; or (viii) otherwise attempt to interfere with the proper working of the Website.
In the event you gain access to information or material not intended to be accessed by you, you agree that you
will immediately notify us and destroy all copies of such information in your possession and not forward such
information to any third-parties. For this notice you may contact us at email@example.com.
Other than personal information that you may submit in order to submit an employment application through the
Site, we do not claim ownership of the materials or information you provide to us (including feedback and
suggestions) or post, upload, input or submit to any Site or its associated services (collectively
"Submissions"). However, by posting, uploading, inputting, providing or submitting your Submission you
are granting us, our affiliated companies and necessary sub licensees permission to use your Submission in
connection with the operation of the Site and its businesses including, without limitation, the rights to:
utilize, copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat
your Submission; and to publish your name in connection with your Submission, except to the extent prohibited by
law. None of the Submissions shall be subject to any obligation of confidence on our part and we shall not be
liable for any use or disclosure of any Submissions. Without limitation of the foregoing, we shall be entitled
to unrestricted use of the Submissions for any purpose without compensation to the provider of the Submissions.
All personal information provided to this Site will be handled in accordance with the Site's online Privacy
Policy [hyperlink], the terms of which are incorporated into these Terms.
By posting, uploading, inputting, providing or submitting your Submission you warrant and represent that you own
or otherwise control all of the rights to your Submission as described in this section including, without
limitation, all the rights necessary for you to provide, post, upload, input or submit the Submissions.
In the course of using the Site, you may submit your personal information and/or the personal information of
others. It is your responsibility to ensure this information is accurate and up-to-date.
We are under no obligation to post or use any Submission you may provide and may in our sole discretion remove
any Submission at any time, for any reason, without notice to you.
The information presented on or through the Website is made available solely for general information purposes.
We do not warrant the accuracy, completeness or usefulness of this information. Any reliance you place on such
information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance
placed on such materials by you or any other visitor to the Website, or by anyone who may be informed of any of
its contents. This Website may include content provided by third parties, including materials provided by other
users, bloggers and third-party licensors, syndicators, aggregators and/or reporting services. All statements
and/or opinions expressed in these materials, and all articles and responses to questions and other content,
other than the content provided by the Company, are solely the opinions and the responsibility of the person or
entity providing those materials. These materials do not necessarily reflect the opinion of the Company. We are
not responsible, or liable to you or any third party, for the content or accuracy of any materials provided by
any third parties.
The Site may contain links to other websites ("Linked Sites"). The Linked Sites are not under our
control and we are not responsible for the contents of any Linked Site, including without limitation any link
contained in a Linked Site, or any changes or updates to a Linked Site. By providing these links, we do not
endorse, sponsor or recommend such sites or the materials disseminated by or services provided by them, and are
not responsible for the materials, services or other situations at or related to or from any other site.
We are not responsible for webcasting or any other form of transmission received from any Linked Site. We are
providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by
us of the site or any association with its operators. We reserve the right to disable links from any third-party
sites to the Site.
Please exercise discretion while browsing the Internet and using the Site. You should be aware that when you are
using the Site, you could be directed to other sites that are beyond our control. There are links to other sites
from the Site pages that take you outside of the Site. This includes links from sponsors and content partners
that may use our logo(s) as part of a co-branding agreement. These other sites may send their own cookies to
users, collect data, solicit personal information, or contain information that you may find inappropriate or
We cannot ensure that you will be satisfied with any products or services that you purchase from a third-party
site that links to or from the Site or third-party content on the Site. We do not endorse any of the
merchandise, nor have we taken any steps to confirm the accuracy or reliability of, any of the information
contained in such third-party sites or content. We do not make any representations or warranties as to the
security of any information (including, without limitation, credit card and other personal information) you
might be requested to give any third party, and you hereby irrevocably waive any claim against with respect to
such sites and third-party content. We strongly encourage you to make whatever investigation you feel necessary
or appropriate before proceeding with any online or offline transaction with any of these third parties.
We may provide links to third party integrations. Third party integrations are websites or platforms that
synchronize with our Site to provide you with additional functionality, tools, or services such as processing
payment, accepting job applications or providing locations.
You acknowledge and agree we are not responsible for the availability of such sites or resources and do not
endorse and are not responsible or liable for any content, advertising, goods, services or other materials on,
available through, or provided by such sites or resources.
We are not responsible for the privacy or other practices of such sites and cannot guarantee the security of any
of your personal information that you provide or is collected by such sites. We encourage you to review the
privacy policies and terms and conditions on those linked sites.
We make no guarantee of confidentiality or privacy of any communication or information transmitted on the site
or any website linked to the site. We will not be liable for the privacy of the information, e-mail addresses,
registration and identification information, disk space, communications, confidential or trade-secret
information, or any other content transmitted over networks accessed by the site, or otherwise connected with
your use of the site.
TWe may update the content on this Website from time to time, but its content is not necessarily complete or
up-to-date. Any of the material on the Website may be out of date at any given time, and we are under no
obligation to update such material.
(https://www.materialworld.co/privacy-policy/). By using the
Website, you consent to all actions taken by us with respect to your information in compliance with the Privacy
The following official rules (" Rules") govern your participation in our pre-owned designer
fashion Trade In program (the " Program") made available through our Website. Participation in the
Program constitutes your acceptance of these Rules, so please review carefully.
To participate in the Program, you simply request a complimentary Trade-In Shipping Label from our Website, fill
it up with designer fashion items that comply with these Rules (the "Qualified Items"), and drop it
off at the appropriate carrier of the label provided.
All risk of loss or damage to the Qualified Items will pass to us when we take physical possession of the
Qualified Items. If you use the provided label and current shipping carrier arrangement, in cases where the
tracking information indicates incomplete delivery or loss of a package, we will insure the Qualified Items at
market resale value of the Qualified Items up to $300. Similarly, in the event you and we fail to complete a
transaction, but instead your Qualified Items are returned via current shipping carrier, and where tracking
information indicates an incomplete delivery or loss of your Qualified Items, we will insure your Qualified
Items at market resale value up to $300.
If the submitted Qualified Items are brands on our Accepted Brands List
(https://www.materialworld.co/brands/) and comply with our
guidelines and these Rules, we'll make a guaranteed price offer for those Qualified Items within several
business days after pricing the Trade In. If you choose to accept our offer, you are able to redeem your
earnings through (i) shopping credit or (ii) cash out via PayPal with no transaction fee. By choosing shopping
credit, you will earn an additional increase to your offer. Once you have selected either (i) shopping credit or
(ii) cash out via PayPal, this amount is non-transferrable and the transaction cannot be reversed. If you
decline all or any part of our offer, we will ship your Qualified Items back to your provided address. Our offer
on the value of your Qualified Items is determined by leveraging our proprietary pricing engine, which is based
on fair market resale value taking into consideration, the brand, category, condition, trend and seasonality of
your Qualified Items.
For any items that do not comply with our guidelines, at your option, we will (i) donate all items or liquidate
those items to our partner(s) or (ii) return all items back to your provided address. If you choose to have your
items returned, a flat fee of $10 per transaction will occur. This fee will be deducted from (i) your completed
Trade In offer or (ii) charged to your card on file. If we do not have a card on file in your Material World
Account, you will be asked to provide one in order to process your returns. We will return all items to you if
no response is recorded on your account 5 days after sending you an offer.
By electing to either (i) accept our offer for your Qualified Items, (ii) have us donate or liquidate your
items, or (iii) have us return your items back to you, you agree that we are authorized to perform the requested
action on your behalf. We are not responsible for any inadvertent elections and once an election is made, we
will be unable to reverse our actions. Also, for the avoidance of doubt, any decrease to your Material World
earnings due to a cash transfer to your PayPal account will be final and irreversible.
We only accept fashion items in new or like-new condition with no stains, odors, rips, or missing parts.
Jewelry, watches, swimwear, intimates, stained, ripped, altered, overworn, pilled, odorous, or counterfeit
items, children's wear, or brands not on our Accepted Brands List, are not accepted under the Program. We
reserve the right to withhold any further Material Kit requests if you do not follow our Rules or our brands and
quality standards requirements.
The "Material World Balance" program which began on 08/21/2017 was closed on 05/20/2019. The Material
World Balance was the form of earnings for "Qualified Items" from the "Trade In service"
which remained in a customers account and could be redeemed as:
(i) shopping credit for equal monetary value or
(ii) cash to a users PayPal account with a 3% deduction in value at any given time after an offer was accepted.
As of 05/20/2019, while unredeemed Material World Balance from past Trade Ins can no longer be converted to
shopping credit for equal monetary value, it can continue to be cashed out to a users PayPal account with a 3%
transaction fee. All future earnings will not hold in Material World Balance. If you choose to accept a future
Trade In offer, you are able to redeem your earnings through:
(i) shopping credit or
(ii) cash out via PayPal with no transaction fee.
By choosing shopping credit, you will earn an additional increase to your offer. Once you have selected either:
(i) shopping credit or
(ii) cash, this amount is non-transferable and the transaction cannot be reversed.
To participate in the Program, you need to be at least 18 years of age, have a valid e-mail address, and be a
resident of the United States.
We reserve the right to reject any submission item that we believe may infringe on or otherwise violate the
rights of any third parties or that does not comply with these Rules. Any determinations will be at our sole
discretion and will be final.
Failure to comply with these Rules may result in disqualification from the Program and we reserve the right to
permanently disqualify any person it believes has intentionally violated these Rules. The Program is subject to
all federal, state and local laws and regulations. Void where prohibited by law.
To be eligible for the Program, you must ensure the filled up Trade In is dropped off at the appropriate carrier
of the label provided within six (6) months after requesting such Trade-In shipping label from our Website. We
keep track of all our prepaid shipping labels. All Trade Ins shipped out and tracked by our carriers within six
(6) months after the label request date will qualify for the Program. Note that pricing quotes are updated real
time based on our proprietary pricing engine and accepted brands are updated quarterly online at
https://www.materialworld.co/brands/ on or around the first date of
each calendar quarter based on market trends and season, and the offer for your items will be made based on the
pricing quotes of the date we receive your Trade In.
You are responsible for the payment of any federal, state and/or local taxes arising out of your participation
in the Program.
Once you elect to accept our offer for your Qualified Items and the offer value for such Qualified Items is
added to your Material World Credit, good and valid title to such Qualified Items will be transferred to us,
free and clear of all liens. For the avoidance of doubt, as the owner of such transferred Qualified Items, we
will have the right to use such transferred Qualified Items in any packaging, selling, advertising, marketing,
promotion or for any other commercial or non-commercial purpose, without further payment or consideration to
We are not responsible for the loss of any items sent to us by mistake, including items left in your belongings
(e.g., cash or earrings left in a handbag you traded in). You are ultimately responsible for sending only what
you originally intended to send to Material World.
As conditions of entry into this Program and by trading in your items, you represent and warrant that (i) you
own beneficially and of record, and possess good and valid title to, such items, free and clear of all liens,
(ii) you have all rights necessary to transfer good and valid title to the items, free and clear of all liens,
to us, and (iii) the items are authentic and do not infringe on the intellectual property, privacy, publicity
rights, trademarks, copyrights, or any other legal or moral rights of any third party.
Should you elect to transfer any portion of your Material World Balance to your PayPal account, you authorize
Material World to deduct 3% from such transferred portion of your Balance as a service fee. This fee does not
apply to any deductions from Material World Credit. Material World is not responsible for any issues relating to
your PayPal account. Any portion of your Material World Balance transferred to your PayPal account will be
We do not allow the exchange of stolen property through the Program because it violates state, federal, and
international law. We also strongly support efforts by law enforcement to investigate attempts to sell stolen
property through the Program.
We may withhold or delay, or refuse to process any transaction that we, in our sole discretion, deem fraudulent,
suspicious, in violation of these Rules, or believe will impose liability on us, our subsidiaries, affiliates or
any of their respective officers, directors, employees, representatives and agents. If we suspect any illegal
activity, we will proactively notify relevant law enforcement agencies and assist in any resulting investigation
For any lost items, including items lost in transit by a third party carrier and indicated as such by the
tracking information, we agree to insure the market value up to $300 total value for items lost and business
compensation commensurate with the circumstance.
The "Material Box" program which began on 09/06/2017 was closed on 10/31/2020. Any Material World
shopping credit earned through Material Box can be spent purchasing items from our "Style Alert"
program. Shopping credit cannot be cashed out or withdrawn.
Returns postmarked later than the end of the four days will only be issued a refund in shopping credit within 24
hours of item receipt and will not be refunded back to the original form of payment. Any returns delivered later
than 30 days will only be issued a 30% refund in shopping credit within 24 hours of item receipt and will not be
refunded back to the original form of payment. Any exceptions permitting a return postmarked later than the end
of the four days must be requested in a timely manner and may be granted at the sole discretion of Material
World. Credits to your account for shipped merchandise claimed as not received are subject to our investigation.
By submitting your payment information to us, you authorize us to charge your card (i) for the recurring
non-refundable $49 styling fee and (ii) for any merchandise kept by you, the customer or (iii) for merchandise
not returned to our facility within 10 days of initial receipt. We reserve the right to attempt to charge your
card on file up to 6 times from initial attempted charge. If after 7 attempts we are unable to successfully
collect payment, we reserve the right to hand off your failed payment to a collection agency.
All items must be returned in their original condition with tags attached. Any items returned without tags or in
different conditions than they were originally sent in will be considered as items mailed in for our Trade In
service and priced accordingly in their offer.
All items are final sale and cannot be returned for refunds after purchase.
The following official rules ("Rules") govern your participation in our pre-owned designer fashion
Style Alert service (the "Chat Service") made available through our Website. Participation in the Chat
Service constitutes your acceptance of these Rules, so please review carefully.
Material World offers the Style Alert service (the "Chat Service") which provides a personalized
styling experience giving you access to pre-owned and re-purchased designer items.
To subscribe to the Chat Service, simply submit your style preferences on your Customer Style Profile and pay
the initial $49 styling fee. Material World reserves the right to charge the $49 recurring Styling Fee based on
the Subscription cadence. The $49 styling fee is non-refundable. If you do not wish to receive the Chat Service,
you can easily pause or cancel by reaching out to our customer service team at firstname.lastname@example.org
Monday-Friday 9am-4:30pm EST.
When you sign up to the Chat Service, you agree and acknowledge that (i) you agree to accept messages directly
from your Material World stylist, (ii) you authorize Material World to charge your credit card on file for any
item you choose to purchase by responding with BUY (or confirm you wish to purchase using other language),
including sales tax depending on your location and shipping fees of $5 for clothing and $10 for shoes/handbags,
(iii) you understand that given the unique desirability of the items you will receive, Material World will only
be able to offer any refunds in the form of shopping credit and will not issue refunds to the card on file, (iv)
your Subscription has an initial and recurring non-refundable monthly payment charge at a rate of $39 per month
for the styling fee, (v) your Chat Service subscription will be automatically renewed for successive monthly
periods, (vi) your payment method will be automatically charged for each successive monthly period at a rate of
$49 per month for the styling fee until you cancel your Chat Service subscription, and (vii) you accept
responsibility for all recurring monthly charges prior to cancellation, including where applicable any charges
processed by Material World after the expiration date of your payment card.
When your stylist finds a pre-owned designer piece they think you will like, they will send a chat message to
you and you can respond with a simple BUY or PASS (or other variations of such answers). Each item is uniquely
desirable, and it will sell on a first come first serve basis. If you respond with BUY (or confirm you wish to
purchase using other language), we'll confirm the order by charging your shopping credit and credit card on
file. Due to our unique inventory, your stylist is not obligated to send messages to you if our inventory does
not match your needs.
By submitting your payment information to us, you authorize us to charge your card for any merchandise purchased
by you, the customer. We reserve the right to attempt to charge your card on file. If at checkout, your primary
credit card on file declines the payment, you will need to provide another form of payment or ensure the card on
file has sufficient funds. You can provide another form of payment by following this link
https://www.materialworld.co/settings/payment/. Please note,
if you update your payment the card added will be set to your default payment.
Material World will cover all return shipping costs by providing a prepaid shipping label. Contact our customer
service team at email@example.com Monday-Friday 9am-4:30pm EST for assistance. All items must be returned in
their original condition with tags attached. Any items returned without tags or in different conditions than
they were originally sent in will be considered as items mailed in for our Trade In service and priced
accordingly in their offer.
Refunds to purchased items will be issued a refund in shopping credit within 3 business days of item receipt and
will not be refunded back to the original form of payment. Any returns delivered later than 30 days will only be
issued a 30% refund in shopping credit within 3 business days of item receipt and will not be refunded back to
the original form of payment.
Credits to your account for shipped merchandise claimed as not received are subject to our investigation. We
will adjust your account at our discretion. Repeated claims of undelivered merchandise may result in the
cancellation of your membership.
Material World offers the styling affiliate program for style influencers ("Influencer") which
provides the Chat Service performed by Influencer.
Influencer will have full access to the Company's pre-owned and re-purchased designer items via the
Company's unique styling interface. Influencer can style select clients for free or for a monthly Styling
Fee paid by the clients. Material World reserves the right to charge the recurring Styling Fee based on the
Influencer you sign up to. The Styling Fee is non-refundable. If you do not wish to receive the Chat Service
performed by Influencer, you can easily pause or cancel your Chat Service by reaching out to our customer
service team at firstname.lastname@example.orgMonday-Friday 9am-4:30pm EST.
When you sign up to the Chat Service performed by Influencer, you agree and acknowledge that (i) you agree to
accept WhatsApp messages directly from your Influencer, (ii) you authorize Material World to charge your credit
card on file for any item you choose to purchase by responding with BUY (or confirm you wish to purchase using
other language), including sales tax depending on your location and shipping fees of $5 for clothing and $10 for
shoes/handbags, (iii) you understand that given the unique desirability of the items you will receive, Material
World will only be able to offer any refunds in the form of shopping credit and will not issue refunds to the
card on file, (IV) you understand that products offered by Influencer are neither owned by them nor shipped from
their location, (V) you understand Influencer is not responsible for lost or damaged goods, and (VI) when the
agreement between Influencer and the Company ends, you will have an option to switch to the Chat Service
performed by a Material World stylist.
To participate in the Chat Service, you need to be at least 18 years of age, have a valid e-mail address, credit
card, WhatsApp, and be a resident of the United States.
We reserve the right to reject any submission item that we believe may infringe on or otherwise violate the
rights of any third parties or that does not comply with these Rules. Any determinations will be at our sole
discretion and will be final.
Failure to comply with these Rules may result in disqualification from the Chat Service and we reserve the right
to permanently disqualify any person it believes has intentionally violated these Rules. The Chat Service is
subject to all federal, state and local laws and regulations. Void where prohibited by law.
You are responsible for the payment of any federal, state and/or local taxes arising out of your participation
in the Program.
You agree to pay the Company all fees and charges incurred in connection with the products and services you
purchase or subscribe to through the Company ("Paid Services"), including any applicable taxes or late
fees, at the rates in effect when incurred.
When you pay for Paid Services with a credit card, we may use a third-party payment processor (the "Payment
Processor") to bill you through a payment account linked to your Account ("Billing Account"). You
authorize us, through the Payment Processor, to charge your chosen payment provider (your "Payment
Method") and you agree to make payments using your selected Payment Method. If we do not receive payment
from your credit card issuer or agent, you agree to pay all amounts due on your Billing Account upon demand.
You agree you will
You agree that we may continue to charge you for Paid Services, unless you have terminated your Paid Services,
if you fail to provide us with any of the information listed above.
Payment processing will be subject to the terms, conditions and privacy policies of the Payment Processor, in
right to correct any errors or mistakes that we or the Payment Processor make, even if we or the Payment
Processor have requested or received payment.
By providing your mobile phone number at the creation of your Material World account, you are providing your
express written consent to receive Short Message Service or text (SMS/MMS Alerts Services) messages from
Material World via automated technology, including via automatic telephone dialing systems, for marketing and
non-marketing messages at the mobile number provided.
You agree to the following terms and conditions of this agreement. You certify that you are authorized (i) to
enroll the designated mobile phone number in the SMS/MMS Alerts, and (ii) to incur any message or data charges
that may be incurred. By participating in the SMS/MMS Alerts, you approve and agree to being solely responsible
for any message and date rates that may apply based on your carrier's plan.
The amount and frequency of SMS/MMS Alerts you receive will be dependent on the frequency of use from the
services provided. Consent to receive Material World text messages is not a condition of purchase. However, to
receive updates from your stylist, you will need to provide Material World with an alternate form of
To stop the SMS/MMS Alerts, text or reply STOP to any of the messages you recieve from Material World. You will
receive a one-time opt-out confirmation text. If you change your mobile phone number, you agree to opt out of
the Alerts prior to changing your mobile number.
You must have a two-way text-enabled phone with a compatible carrier and plan. If your mobile operator is not
participating, you will not receive a reply to your messages. Prepaid users may not be able to participate.
You agree to indemnify, defend, and hold Material World harmless from any third party claims, liability,
damages, or costs arising our of your use of SMS Alerts or from you providing us with a phone number that is not
your own. You agree that we will not be liable for any failed, delayed, or misdirected delivery of any
information sent through the SMA program, any errors in such information, or any action you may or may not take
in reliance on the information or SMS program.
Please read the terms and conditions relating to SMS messages carefully when you submit your mobile number to
Shopping Credit offered to you will be non-transferable and available for purchasing items through the Material
Box and/or Style Alert service for a period of one (1) year after the issued date.
Any such Shopping Credit remaining in your account more than one (1) year after the issued date will expire and
cannot be transferred to another form of payment.
You agree to comply with all applicable laws and regulations of the various states and of the United States
including all Export Regulations, as defined below. You represent and warrant that you are buying products from
the Website for your own personal or household use only, and not for resale or export. Products purchased from
the Website may be controlled for export purposes by export regulations, including but not limited to, the
Export Administration Act of 1979 (50 U.S.C. 2401-2410), the Export Administration Regulations promulgated
thereunder (15 C.F.R. 768-799), the International Traffic in Arms Regulations (22 C.F.R. 120-128 and 130) and
their successor and supplemental regulations (collectively, " Export Regulations").
caused by or results from acts or circumstances beyond our reasonable control, including, without limitation,
acts of God, flood, fire, earthquake, explosion, governmental actions, war, invasion or hostilities (whether war
is declared or not), terrorist threats or acts, riot or other civil unrest, national emergency, revolution,
insurrection, epidemic, lockouts, strikes or other labor disputes (whether or not relating to our workforce), or
restraints or delays affecting carriers or inability or delay in obtaining supplies of adequate or suitable
materials, materials or telecommunication breakdown or power outage.
The owner of the Website is based in the State of New York in the United States. We provide this Website for use
only by persons located in the United States. We make no claims that the Website or any of its content is
accessible or appropriate outside of the United States. Access to the Website may not be legal by certain
persons or in certain countries. If you access the Website from outside the United States, you do so on your own
initiative and are responsible for compliance with local laws.
You understand that we cannot and do not guarantee or warrant that files available for downloading from the
internet or the Website will be free of viruses or other destructive code. You are responsible for implementing
sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and
accuracy of data input and output, and for maintaining a means external to our site for any reconstruction of
any lost data. WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK,
VIRUSES OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS,
DATA OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE WEBSITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE
WEBSITE OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY WEBSITE LINKED TO IT.
YOUR USE OF THE WEBSITE, ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE IS AT YOUR OWN RISK.
THE WEBSITE, ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE ARE PROVIDED ON AN "AS
IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
NEITHER THE COMPANY NOR ANY PERSON ASSOCIATED WITH THE COMPANY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT
TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, SUITABILITY, TIMELINESS, OR AVAILABILITY OF THE
WEBSITE. WITHOUT LIMITING THE FOREGOING, NEITHER THE COMPANY NOR ANYONE ASSOCIATED WITH THE COMPANY REPRESENTS
OR WARRANTS THAT THE WEBSITE, ITS CONTENT OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE WILL BE
ACCURATE, RELIABLE, ERROR-FREE OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR SITE OR THE SERVER
THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS OR THAT THE WEBSITE OR ANY SERVICES OR
ITEMS OBTAINED THROUGH THE WEBSITE WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.
THE COMPANY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE,
INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT AND FITNESS FOR PARTICULAR
THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
IN NO EVENT WILL THE COMPANY, ITS AFFILIATES OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS
OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH
YOUR USE, OR INABILITY TO USE, THE WEBSITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE WEBSITE OR SUCH OTHER
WEBSITES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT,
INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY,
PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED
SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, UNAUTHORIZED ACCESS TO AND ALTERATION OF YOUR
TRANSMISSIONS AND DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN
THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
You agree to defend, indemnify and hold harmless the Company, its affiliates, licensors and service providers,
and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers,
successors and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs,
expenses or fees (including reasonable attorneys' fees) (collectively, " Losses") arising out
to, any use of the Website's content, services (including, the Program) and products other than as expressly
Without limiting the foregoing, if you cause a technical disruption of the Site or the systems transmitting the
Site to you or others, you agree to be responsible for any and all losses, liabilities, expenses, damages and
costs, including reasonable attorneys' fees and court costs, arising or resulting from that disruption.
You agree that no joint venture, partnership, employment, or agency relationship exists between you and us as a
thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in
accordance with the internal laws of the State of New York without giving effect to any choice or conflict of
law provision or rule (whether of the State of New York or any other jurisdiction).
instituted exclusively in the federal courts of the United States or the courts of the State of New York in each
case located in the City of New York. You waive any and all objections to the exercise of jurisdiction over you
by such courts and to venue in such courts.
You further agree that you will resolve any disputes on an individual basis, and that any claims brought under
plaintiff or class member in any purported class, collective, or representative proceeding. You further agree
that you will not participate in any class action (existing or future) brought by any third party arising under
action waiver set forth in this paragraph is void or unenforceable for any reason or that an arbitration can
proceed on a class basis, then such class action is not subject to arbitration and must be litigated in state or
federal court in County of New York in the State of New York.
ANY CLAIM, DISPUTE OR CONTROVERSY (WHETHER IN CONTRACT, TORT OR OTHERWISE, WHETHER PRE-EXISTING, PRESENT OR
FUTURE, AND INCLUDING STATUTORY, CONSUMER PROTECTION, COMMON LAW, INTENTIONAL TORT, INJUNCTIVE AND EQUITABLE
CLAIMS) BETWEEN YOU AND US ARISING FROM OR RELATING IN ANY WAY TO YOUR USE OF THIS WEBSITE OR PURCHASE OF
PRODUCTS THROUGH THE WEBSITE, WILL BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION UNDER THE RULES OF
ARBITRATION OF THE AMERICAN ARBITRATION ASSOCIATION APPLYING THE LAW OF THE STATE OF NEW YORK.
The arbitration will be administered by the American Arbitration Association (" AAA") in
accordance with the Consumer Arbitration Rules (the " AAA Rules") then in effect, except as
modified by this arbitration provision. (The AAA Rules are available at www.adr.org/arb_med or by calling the
AAA at 1-800-778-7879.) The Federal Arbitration Act will govern the interpretation and enforcement of this
The arbitrator will have exclusive authority to resolve any dispute relating to arbitrability and/or
enforceability of this arbitration provision, including any unconscionability challenge or any other challenge
that the arbitration provision or the Agreement is void, voidable or otherwise invalid. The arbitrator will be
empowered to grant whatever relief would be available in court under law or in equity. Any award of the
arbitrator(s) will be final and binding on each of the parties, and may be entered as a judgment in any court of
If you prevail on any claim that affords the prevailing party attorneys' fees, the arbitrator may award
reasonable fees to you under the standards for fee shifting provided by law.
BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES, OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS
or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of
invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum
with respect to the Website and supersede all prior and contemporaneous understandings, agreements,
representations and warranties, both written and oral, with respect to the Website.
This website is operated by Material Wrld, Inc. located at One World Trade Center, Suite 8500
New York, NY 10007219.
All feedback, comments, requests for technical support and other communications relating to the Website or the
Program should be directed to: email@example.com.