Material world

Pre-Owned Purchase Returns

Start a Return

If you are not completely satisfied with your purchase from Material World's Pre-Owned Catalog, we are happy to accept the merchandise in its original condition with our tags attached. We accept returns and offer full item refunds within 30 days of your purchase.

To start your return, simply follow these easy steps, and we will refund you in the original form of payment, upon receipt and inspection of your item. Please allow 2 business days for full processing.

  1. Request a Return - Submit your order number and email using our return form available below.
  2. Return Slip - Fill out the form that was enclosed in your order to indicate a return reason.
  3. Package Your Return - Affix a shipping label and package your return with your return slip. Be sure to include all original packaging and enclosed materials including accessories and dust bags.

Return Shipping Address

Material World Returns
254 36th Street #6C
Brooklyn, NY 11232-2401